This Payment Policy explains the payment methods, terms, and conditions for purchases from All Industrial Automation (“we”, “us”, “our”).
For legal and operational purposes, All Industrial Automation operates through its registered entities: All Industrial Automation Pte Ltd (Singapore) and All Industrial Automation Pty Ltd (Australia).
Accepted Payment Methods
We accept the following payment methods:
- Bank Transfer – Preferred method for both local and international orders.
- PayNow – Available for local transactions within Singapore.
- Credit/Debit Card – Visa, Mastercard, and other major providers (processing fees may apply).
- PayPal – Available for international transactions (transaction fees may apply).
All payments must be made in the currency specified on the invoice.
Payment Terms
- Full payment is required prior to shipment unless otherwise agreed in writing.
- For approved trade accounts, specific credit terms will be stated in the quotation or invoice.
- Late payments may incur interest charges of 2% per month and may result in delays or suspension of order processing.
Pricing & Taxes
- Prices are quoted in Singapore Dollars (SGD), United States Dollars (USD), or Australian Dollars (AUD), unless otherwise stated.
- International customers are responsible for all applicable import duties, taxes, and customs clearance fees.
Secure Transactions
We use secure and encrypted payment processing methods. We do not store full credit or debit card details on our systems.
Payment Verification
We reserve the right to verify payments before processing orders. Orders may be delayed or cancelled if payment verification fails or if fraudulent activity is suspected.
Refunds
Refunds may be granted in limited circumstances, including:
- Goods are unavailable after payment has been made.
- Confirmed order cancellation prior to dispatch.
All other refund and return conditions are outlined in our Warranty & Returns Policy.