This Payment Policy explains the payment methods, terms, and conditions for purchases from All Industrial Automation Pte Ltd (“we”, “us”, “our”).
Accepted Payment Methods
We accept the following:
- Bank Transfer – Preferred for both local and international orders.
- Pay Now – Prefer only for local orders (Singapore)
- Credit/Debit Card – Visa, Mastercard, and other major providers (processing fees may apply).
- PayPal – Available for international orders (transaction fees may apply).
All payments must be made in the currency stated on the invoice.
Payment Terms
- Payment is required in full before shipment unless otherwise agreed in writing.
- For approved trade accounts, specific credit terms will be stated on the quotation or invoice.
- Late payments may incur interest charges at 02% per month and could delay delivery.
Pricing & Taxes
- Prices are quoted in Singapore Dollars (SGD) for local orders and in American Dollars (USD) for international orders unless otherwise stated.
- International customers are responsible for applicable import duties, taxes, and customs clearance fees.
Secure Transactions
We use secure, encrypted payment channels and do not store full credit card details.
Refunds
Refunds may be granted in limited situations, such as:
- Goods unavailable after payment is made.
- Confirmed order cancellation before dispatch.
All other refund conditions are outlined in our Warranty & Returns Policy.